New Sea-Tac program lets travelers reserve a time at airport checkpoint

The excellent news: Air journey is choosing up. Sunday, the Transportation Security Administration screened more than 1.6 million passengers, essentially the most since March 12, 2020.

The dangerous information: Long wait instances at safety checkpoints could also be coming again, too.

At instances throughout spring break, the strains to undergo the safety checkpoint stretched into the meals courtroom at Orlando International Airport and throughout the skybridge and into the parking storage at Seattle-Tacoma International Airport (SEA).

TSA is within the strategy of hiring 6,000 screening officers earlier than the expected summer season journey surge. That ought to assist transfer issues alongside.

So may a pilot program that debuts Tuesday at the Seattle airport.

The program, known as SEA Spot Saver, seeks to streamline wait instances by providing digital reservations, or “virtual queuing,” for passengers to undergo the TSA screening course of.

The program will function every day by Aug. 31 from 4 a.m. to midday (the airport’s peak journey interval) at two checkpoints (2 and 5) and supply expedited screening to common screening passengers without spending a dime. No membership or account sign-up is required. (Expedited, nonreserved screening stays out there to passengers enrolled in Trusted Traveler applications comparable to TSA PreCheck and CLEAR).

SEA Spot Saver will check two choices.

The SEA Spot Saver program goals to save lots of travelers wait time within the TSA line.

Alaska Airlines passengers can join a safety checkpoint appointment on-line as much as 24 hours earlier than their scheduled departure time or as soon as they’re within the terminal.

Passengers will obtain a QR code to make use of at the checkpoint at their reservation time. That choice is obtainable by Pangiam and powered by WhyLine and Copenhagen Optimization.

There is a separate line at Checkpoint 5 for Alaska passengers. Groups touring collectively can enter “party size” on the reservation kind, which may save a spot for a group of as much as 12 individuals.

“We are confident this pilot program will help reduce queue crowding, enable social distancing and provide a smoother and safer experience for travelers at Seattle-Tacoma International Airport,” stated Daniel Tanciar, chief innovation officer at Pangiam.

The second choice, operated by VHT, is for passengers flying on Delta Air Lines and all different carriers. This choice permits passengers to e book a checkpoint appointment time by scanning a QR code as soon as they’re within the terminal.

At Checkpoint 2, Delta and different passengers will discover signage with workers checking appointment instances. Up to 10 individuals are allowed per reservation.

Both choices give passengers a 15-minute window for his or her appointment instances.

When it’s your time for an appointment, the app notifies you to go to your assigned checkpoint and “just look for the SEA Spot Saver logo. “

“Virtual queueing showcases our belief in putting customers in control of their experiences,” said Matt DiMaria, CEO of VHT. “While it offers passengers a sense of comfort and stability, it also grants airports the power of predictability and efficiency. It’s truly a win-win for everyone.”

Seattle would be the solely airport within the USA testing a “digital queuing” system as a resolution for crowded common screening strains.

Travelers faced long lines at Seattle-Tacoma International Airport TSA checkpoints as travel ticked up around spring break.

Travelers confronted lengthy strains at Seattle-Tacoma International Airport TSA checkpoints as journey ticked up round spring break.

Montreal-Trudeau International Airport’s (YUL) has provided screening reservations since 2014 by SecureXpress, however that program is on maintain through the pandemic.

“The pandemic has left very few passengers coming and going through YUL,” stated spokeswoman Anne-Sophie Hamel. “As such, there is no line-up to get through security, and the service is simply not useful right now.”

From October 2020 by April 30 Denver International Airport piloted the VeriFLY program, which provided timed checkpoint appointments however required passengers to file well being knowledge data earlier than arrival and get temperature checks on web site.

Port of Seattle officers stated that after the pilot program is accomplished late this summer season, they may consider utilization, buyer suggestions and line effectivity – and, if profitable, launch a broader program.

“These are the innovations and ideas that we love, to make our guest experiences more convenient and stress-free, especially as more people get back flying again,” stated Charu Jain, Alaska Airline’s senior vp of merchandising and innovation. “With very little effort, guests can lean on technology to get them through the security process quicker.”

This article initially appeared on USA TODAY: Sea-Tac airport checkpoint program: Reserve a time for TSA screening

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