Apple pays millions in iPhone-repair explicit photo case

Apple described the case as an “egregious violation” of its insurance policies

Apple has paid a multi-million greenback settlement to a lady whose images and movies had been shared on-line by technicians repairing her iPhone.

Explicit photographs and movies had been uploaded to Facebook and different locations, and made to look as if that they had been posted by her.

Apple was not named in the lawsuit however its involvement got here to gentle in an unrelated case.

It has now confirmed the incident and apologised.

In an announcement, Apple mentioned: “We take the privacy and security of our customers’ data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process.

“When we realized of this egregious violation of our insurance policies at one in all our distributors in 2016, we took speedy motion and have since continued to strengthen our vendor protocols,” it added.

The incident, first reported by the Telegraph, happened five years ago when a woman studying at the University of Oregon sent her iPhone for repair with Pegatron Technology Service, an Apple repair contractor.

Apple reportedly investigated and fired the two technicians involved.

But it also reportedly demanded confidentiality and its role in the case was only identified during a legal fight between Pegatron and its insurers, over the compensation it paid to Apple.

In 2019, in a similar case an Apple Store worker allegedly texted himself an intimate photo of a lady, taken from her telephone after she took the gadget to be repaired. Apple instantly launched an investigation and mentioned the person was now not on the firm.

The incident will add weight to the rising Right to Repair motion in the US, which argues that gadgets resembling iPhones shouldn’t be locked into official restore outlets.

Some 20 states have proposed Right to Repair laws, which might pressure Apple and different producers to make instruments and parts accessible to 3rd occasion technicians.

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